-All orders are shipped through USPS First Class Mail. Once shipped you will automatically receive a confirmation email with a tracking number for your order.
When can I expect my Jewelry to arrive?
- Because each piece is handmade you can expect your order to be processed within 1-2 weeks. If you want your order to ship faster after processing please select a faster shipping option at checkout.
What do I do if my jewelry gets damaged or broken?
-We will repair your jewelry free of charge for items purchased within 30 days. Items purchased after that deadline will be repaired for a $10 fee. Email us here to contact.
Can I customize a piece?
-Yes! Email us here and we can customize a piece for your for a fee of $10!
Am I able to return my order?
-We do not accept returns but we will gladly accept an exchange within 10 days of you receiving your order. Exchanges can only be made for an item of equal or higher value and you are responsible for return postage back.. (*this does not apply to custom orders) Please email us to get more information before returning! firstname.lastname@example.org
Is every piece of jewelry exactly alike?
-No! This is what makes our jewelry so special. The majority of our jewelry is made with natural stones so size, shape and color will slightly vary amongst items.
Do you sell wholesale to retailers?
-Yes! If you are a boutique interested in carrying our jewelry please click here. If you want to see a list of stores our jewelry is carried in please click here. And if you think your favorite local boutique should carry our jewelry email us here with the name and location and we can reach out to them!
How can I become a Brand Ambassador for your brand?
-Please click here to be taken to the application page!
Do you collaborate with bloggers/ other social media influencers?
-Yes! We love to collaborate with others. If you are interested in a collaboration please email us here with your ideas!
I am having an event, how can I have Wrapped. By Sav there to do a trunk show?
-We love to come to events for trunk shows. We have participated in trunk shows at sororities, boutiques and parties. Plus if your event is for a certain charity we would love to come and have a percentage of the proceeds go to the charity. If you are interested in hosting us for a trunk show please email us here, we can't wait to hear from you!